Our Faculty


Associate Trainer

Francis is a highly sought after trainer who delivers astounding results every time.  He combines the latest learning technologies and human development techniques into an effective training design that produce results!

As a trainer, he uses his in-depth knowledge of organizational and behavioral psychology and neuro-science for transformative trainings that effect changes in mindset and attributes at the very core level.


Francis is specially trained in instructional design and is an established curriculum and courseware designer and developer. He has years of experience in this field and many major exposure as a courseware specialist. He has been engaged by WDA to be part of a team to review and revamp the whole suite of WSQ Soft Skills modules in 2006. 

Francis is also engaged by SIM to lead and manage a team of courseware developers to develop a series of WSQ Leadership modules.

Francis Ho


Francis is very experienced in conducting trainings for senior management and directors including CEOs and Managing Directors (both locally and overseas). 

They find his thought provoking and in-depth facilitation approach effective in drawing out new ideas, perspectives and strategies. Francis is very skillful in tapping on the collective experience and knowledge of these senior executives to create an enhanced learning environment. 

Francis is equally adept in training the ranks and files. Participants of his trainings like the way he explains complex issues and models in simple way that everyone can understand.

Track Record

Francis graduated from National University of Singapore in 1985 with a Bachelor of Accountancy Degree. He holds a Professional Diploma in Training and Development (PDTD), Diploma in Adult and Continuing Education (DACE), Advanced Certificate in Training and Assessment (ACTA) and Advanced Training Certificate (Peak Potential, USA). He also holds an Advanced Certificate in Human Behavioral Science (Universiti Malaya) and is a certified Neuro-linguistic Programming (NLP) Practitioner.

For his success in training, Francis received three May Day awards (2009) and was featured on Channel News Asia, Channel 5 & 8 and was interviewed in Malay on Suria.

Francis’ trainings that have received excellent feedback include:

  • Effective Leadership and Management
  • Emotional Leadership
  • Emotional Intelligence
  • Sales Mastery
  • Sales Management and Leadership
  • Guerilla Marketing
  • Blue Ocean Strategy
  • Change Management
  • Driving Innovation and Creativity
  • Performance Management
  • Coaching and Mentoring
  • Power of Influence and Persuasion
  • Communication and Relationship Management
  • Critical Thinking and Decision Making
  • Top Notch Customer Service
  • Certified Service Professional
  • GEMS (Go the Extra Mile Service)
  • Effective People Skill through the Art of Face Reading
  • WSQ LPM, Service Excellence and EDGE programs (Level 3 to Level 5)